Frequently Asked Questions Regarding Collision Repair

At Addison Auto Body, we get asked several questions regarding collision repairs. As professional car technicians, we are fully prepared to help you with whatever you might be facing. To further understand, below are a few common questions that we get asked frequently, and we would like to start digging into it to answer them. This way, you will not have to go through your vehicle troubles on your own.

• What should I do after a car accident?
If ever you find yourself in a car accident, it is best not to drive your car since it may be unsafe. If you cannot operate your car, you may call us up as soon as possible and we can give you a tow.

• When should I bring my car for repairs?
Our answer is always as soon as possible. First, our technicians will assess your car to see the extent of the damages and whether your car is safe enough for driving. They will also locate any parts that need to be replaced. Addison Auto Body’s objective is to serve your needs without any compromise, however, we will do our absolute best to make the repair process a great experience.

• Will an accident affect the reliability of my car?
Accidents will not completely affect the reliability of your car. While it may bend and break parts of your car, other parts will not wear out. Our job at Addison Auto Body is to find all of the affected areas on your car and ensure that they are repaired in a safe and efficient manner. We are committed to dealing with challenges which will not disrupt your car’s mobility.

• Do I have to take my car to the dealership for collision repair?
No, automotive dealerships are not always the right choice for your car if it has been in a collision or vandalized. There are a few dealerships that have in-house auto body shops and we usually recommend to bring your car to a repair facility. If you are looking for a full-service automotive shop, our team offers quality auto body and collision repair.

• Do I have to use the repair shop my insurance company chooses?
No, your insurance company might have a collision repair that they can recommend. However, this does not necessarily mean that you need to take your car there. You can take your car to whichever auto repair shop you wish. After all, it is your car and the insurance company is not in charge of it.

• Is the damage covered by the insurance company?
This is not always true. Most of the damage to your car will be covered, but whatever is covered will largely depend on your coverage and the extent of damage to your vehicle. Be sure to read over your policy and ask questions if you do not understand something. This will help to avoid any surprise chargers when it comes to getting your car repaired.

• How long is the repair going to take?
Since each repair job is different, we can promise to give you an accurate estimate of your repair before we begin the job, and we will keep you well informed of our progress. Our ultimate goal is to get your car back on the road as soon as possible and deliver quality repairs.

• Do you charge for estimates?
We do not charge for initial estimates. We would be happy to provide you with a quote before getting the job started, or availability, and answer any other questions you might have.

If you are in need of a reputable collision repair, then you can rely on our team at Addison Auto Body. Our automotive experts have years of experience in the industry and we are trained to provide you with the auto repairs that you need. We always ensure to provide the highest level of customer service. Do not hesitate to give us a call today at 630-543-7972 if you have any other questions.